Why Audit Telecomm Costs?
Because billing inaccuracy is very commonplace. Have you ever taken the time to closely examine your telecomm bills? If you’re like most organizations, this hasn’t been done because:
a) It’s very time consuming
b) The coded language of the
billing documents makes Ancient Greek
easier to understand
c) We assume that the billing is accurate
And so, the bills are usually paid “as is”. After 34 years in the telecommunications world I’ve found that most bills contain errors, many of them significant enough to make a financial difference. Here are a few examples of the types of errors that we have found over and over and over:
- Billing for services not rendered i.e.-
non-existent lines
- Duplicate billing
- Billing for services that are partially
disconnected
- Billing for services used by other
customers
When you start to add up these “errors”, it doesn’t take long before the potential savings add up. And, once the billing is corrected, these savings continue to accrue for years to come. For instance, at one Federal Government facility, our audit uncovered thousands of dollars in potential savings, which they will now realize for years. These savings were realized with no additional hiring, no training of personnel, no layoffs, no reorganizations. At an engineering firm we discovered an error in traffic routing they are now saving thousands of dollars per year. We saved a doctor's office thousands of dollars in first year's savings. We audit large and small businesses, and government agencies.
In today's difficult economic times, if cost containment and getting what you are paying for is important to you, then a telecomm audit should be considered. Whether you are the Administrative Manager, Director of Telecommunications, CFO, or VP of IT the shortest path you will ever take to improved profitability will be the path of a Telephone Bill Audit by Al Lamb & Associates.
The Risks: None
The Results:
Increased Profitability
Funds Available for Other Uses
Avoidance of Other Cost Reduction Methods (i.e.- Layoffs or Service Reduction), all of which adds up to Strategic Competitive Advantage
allamb@allamb.com